Frequently Asked Questions | Oshino Shinobana no Sato

Questions about sales

Can I use pets?: 【ご入園について】

《体高50㎝未満の小型犬・中型犬》

　庭園内に限り、【リード】でのご入園が可能です。

　※フレキシブルリードで入園の場合、リードは2ｍ以上伸ばさないよう固定してください。

《体高50㎝以上の大型犬》

　全身を覆うことができる【ペットカート】に乗っていれば、ご入園が可能です。

　※大型犬用ペットカートの貸出はございません。ご自身のカートをご利用ください。

※入場規約を予めご確認頂き、規約に同意のうえ【印刷・ご著名】をした状態でご持参ください。

　＞ワンちゃん入場規約について

【ご利用上の注意】

・チケット売り場・お土産処「忍鷹」を通過の際は【ペットカート】または【抱っこ】で

　通過してください。

　※大型犬はペットカートでの通過のみ。　※犬を連れてのお買い物はできません。

・ご入園の際は、リード・お水・糞処理バッグをご持参ください。

・園内の屋内施設（アトラクション施設・レストラン・トイレ・室内無料休憩室等）への立入はできません。

I would like to know the weather information of the surroundings such as the snowfall situation: Please contact us directly (0555-84-1122)

Can I enter the stroller / wheelchair?: Yes, you can go to the entrance.
However, entry to Karakuri Mansion and Shinobi Monomi Yagura is not permitted due to steps, etc.

Please tell me the opening hours: Business hours vary depending on the season and the day.
Please confirm sales calendar in detail.

Can I reserve a meal restaurant (restaurant)?: We are sorry, but we refuse reservation.
* Reservations with groups are possible. For details, Fujikyu Sales Department 03-3376-1121
Please contact us.

Is there a place to change diapers or breastfeed?: Yes, we have. (1 place in the park)

Can I bring in foods or drinks?: I'm sorry but we do not accept bringing in.
Please use the meal service "Snow moon style flower" · "Fujimi tea house".

Can you smoke cigarette in the park?: Please use the smoking area. (1 location in the park)

Is re-entry possible?: Yes, re-entry is possible by presenting a ticket on the day.

Is it possible to refund the entry tickets?: Sorry, we refuse refund of tickets.

Can I use it in groups?: Please contact us for groups reservations of 15 people or more. Fujikyu Sales Department 03-3376-1121

Can I eat for the general public by group use?: Sorry to trouble you, we will guide group buffets for use by groups.

Are you currently a ninja in Oshino?: A ninja show by the ninja group is held every day!

Acceptance of assistance dogs (assistance dogs for the physically disabled): Due to safety regulations, some attractions and rides do not allow assistance dogs to accompany you.

If you wish to board a service dog, please let us know the situation of the separate waiting area.
Please contact us and we will explain the situation to you, including whether your assistance dog can wait alone.